98%
of review-request SMS are opened by customers
2min
average time from checkout to a sent review request
SMS automation
Why SMS is the best way to send review links
Text messages are opened within minutes, which makes SMS the single most reliable channel for sending review links to customers. Sadakom automates the whole flow: a visit ends, a message goes out, and the customer taps straight through to your Google page — the simplest way for shops and restaurants to grow their Google Maps reviews.
What you get
Fires automatically after every visit
When a booking or visit closes, Sadakom sends the review request on its own. No spreadsheets, no reminders to send yourself.
One-tap Google review link
Customers get a single link that opens your Google review form directly — no login, no searching, no extra steps.
Arabic and English templates
Send messages that read naturally to GCC customers, in their language and your brand voice.
Smart timing and follow-ups
Requests go out at the right moment, and gentle follow-ups reach anyone who didn't respond the first time.
How SMS review requests work
Three steps from a finished visit to a new public review.
A visit ends
Sadakom detects a closed booking or a customer you add, and queues a review request.
The SMS goes out
Your customer receives a short, branded text with a one-tap review link.
They leave a review
One tap opens your Google page and they post — no friction, no lost customers.
FAQ
SMS review request FAQ
How do I send review requests to customers by SMS?
Connect your Google Business Profile and add or import your customers. When a visit ends, Sadakom automatically sends an SMS with a one-tap review link — no manual sending required.
Is this a good way to increase Google reviews for shops?
Yes. Texting a direct review link right after a visit is one of the most effective ways for shops, restaurants, and service businesses to increase their Google Maps reviews, because customers respond while the experience is fresh.
Will customers have to log in or search for my business?
No. The link opens your Google review form directly, so there is no login and no searching. That low friction is why SMS review links convert so well.
Can I send messages in Arabic?
Yes. Sadakom supports Arabic and English templates so your review requests read naturally for GCC customers.
How many messages can I send?
Message volume depends on your plan and SMS wallet balance. You can top up credits any time and track delivery from the dashboard.
Keep exploring
Related features
Review analytics
Track your Google Maps rating trend, review volume, and sentiment over time so you know exactly what to improve.
Learn more →Review alerts
Real-time alerts for every new Google review, with private routing that catches unhappy customers before they post in public.
Learn more →Email follow-ups
Branded, automated email follow-ups that recover customers who missed the first message — a reliable second channel to ask for a Google review.
Learn more →