Initializing…

Muting specific alert types

1 min readUpdated July 10, 2026

Settings → Notifications lists every alert category separately:

  • New review
  • Flagged feedback
  • Campaign completed
  • Billing
  • Team activity

You can mute any category per channel (email or SMS) independently. Billing and security alerts cannot be fully muted, only routed to email instead of SMS.

Changes take effect immediately and apply only to your own user, not the whole team.

#mute#alerts#preferences

Still need help with this?

Reach our support team directly and we'll get back to you within one business day.

Contact support

Related articles

Choosing between email and SMS notifications

Delivery speed, cost, and open-rate differences to help you pick a default channel.