What does Sadakom do?

Sadakom is a reputation management platform for GCC businesses. It sends automatic review requests after every customer visit, routes happy customers to post a public Google review, and captures unhappy customers' feedback privately before it becomes a public complaint.

How does review routing work?

After a visit, we ask customers a quick satisfaction question. Customers who respond positively are sent straight to your Google review page with one tap. Customers who report a problem are routed to a private feedback form so your team can resolve it before it's posted publicly.

How much does Sadakom cost?

Plans start at SAR 99/month for a single location and scale up to SAR 649/month for multi-location agencies. Every plan includes a 14-day free trial with no credit card required. See full pricing and feature comparison on our pricing page.

Which countries does Sadakom support?

Sadakom is built for businesses across the Gulf region, including Saudi Arabia, the United Arab Emirates, Kuwait, Qatar, Bahrain, and Oman, with full Arabic and English support.

Does Sadakom work with Google Business Profile?

Yes. Sadakom connects directly to your Google Business Profile to route review requests, sync incoming reviews, and let you reply to customer reviews from one dashboard.

How long is the free trial?

The free trial is 14 days on every plan, with full features and no credit card required. You're only billed if you choose to continue after the trial ends.

Can I cancel anytime?

Yes. Billing is monthly and you can cancel anytime from your dashboard — no contracts and no cancellation fees. Your account stays active until the end of the paid period.

How accurate are the Arabic AI replies?

Replies are trained on Gulf dialects and produce natural Arabic wording tailored to each review. Every reply stays editable and reviewable before publishing, so nothing is posted without your approval.

Yes. All data is transferred over an encrypted connection and stored encrypted. We never sell or share your data or your customers' data with third parties, and we access your Google Business Profile through official OAuth authorization you can revoke at any time.

Can I manage multiple branches?

Yes. Multi-location and agency plans let you manage several branches from one dashboard, linking each branch to its own Google Business Profile and tracking each location's performance separately.

Do I need a credit card to start?

No. The 14-day free trial starts with no credit card. You only enter payment details when you choose to subscribe to a paid plan.

Is my customers' data safe?

Yes. Your customers' data belongs to you alone — we never sell it or share it with any third party. It's stored encrypted and used only to send review requests on your behalf, and you can delete it at any time.

Get more Google reviews — automatically

Collect more
5-star Google reviews — after every visit

One text after every visit: happy customers are routed to your Google page, unhappy ones reach you privately before they post. Your ratings climb, and problems get solved quietly.

Try free for 14 days See how it works →

1,200+

GCC businesses trust Sadakom

2,500+

Improved experiences across the Gulf

42%

Average rating growth within 90 days

More repeat visits from loyal customers

Turn every visit into a better online reputation

Sadakom is a reputation- and review-management platform built for small and medium businesses across the GCC — clinics, salons, restaurants, home services, and retail. After every customer visit it sends one automated SMS and email asking for feedback: happy customers are routed straight to your Google review page, while unhappy customers are caught in a private form before they post publicly. The result is a steadily rising Google rating and complaints you can resolve quietly. Every flow works natively in Arabic and English and supports multi-branch businesses.

Features

How the reviews
actually show up

A friendly reminder after every visit, a review link that takes one tap, and every Google review managed from one simple dashboard.

Requests go out on their own

The moment a visit ends, Sadakom fires an SMS or email asking for a review. No spreadsheets, no reminders to send yourself.

Booking closed → SMS sent

Maribel K.

Booking closed · just now

Thanks for stopping by! Mind leaving us a quick review?

Sent via SMS

One tap, straight to Google

Customers get a single link. They tap, pick a star rating, and land directly on your Google page — no login, no extra steps. Every customer stays free to post a public review.

Tap the link → leave a review

Leave a review

One link · one tap · done

Every review, one screen

See each Google review as it lands, reply without leaving the dashboard, and watch your rating trend move week over week.

Rating trend + replies

Rating trend

4.8

+0.3 this month

Devon R.Replied

“In and out fast, and the team actually listened. Five stars.”

Your customers, your brand

Pull contacts from your booking system or drop in a CSV. Add your logo and colors so every request looks like it came from you — whether you run one location or ten.

CSV import + branding

clients.csv248 imported

Branded requests

Inside the dashboard

See exactly what your team sees

No black box — every screen your team touches, from the first review request to the customer list you imported.

app.sadakom.com/dashboard

Overview

Your reputation at a glance

Live rating trend, recent activity, and what needs a reply today — the first thing your team sees each morning.

app.sadakom.com/dashboard/reviews

Reviews

Reply to every review from one inbox

Google reviews land here in real time, with AI-drafted replies you can send in one tap.

app.sadakom.com/dashboard/customers

Customers

Your customer list, always in sync

Import once from a spreadsheet or POS, then let every visit trigger the next review request automatically.

How it works

Up and running in minutes

No complex setup, no training. Connect your customer list today and start collecting reviews from the first visit.

Add your customers

Import your customer list via CSV, connect your CRM, or add contacts manually after each appointment or job.

Supports CSV import, manual entry, and future CRM integrations.

We send the request

As soon as a job is marked complete, Sadakom automatically sends a personalized SMS and email asking for a review.

Customizable message templates. Smart timing to maximize response rates.

You get notified

Positive responses go straight to Google; negative feedback reaches you privately — so you can fix the problem before it becomes a public review everyone searching for you will read.

Real-time alerts via SMS or email. Dashboard overview of all activity.

Pricing

Clear pricing to grow your Google reviews

No hidden fees. No long-term contracts. Cancel anytime. Start with a 14-day free trial on any plan.

Starter

One location, getting started.

SAR 199SAR/mo

1 location · 1 user

WhatsApp, SMS & QR request channels
Google Business Profile monitoring
Unified review inbox
50 AI replies/month (Arabic + English)
Basic auto-request automation
+3 more features

Start free trial

Pro

Growing businesses that want full control.

SAR 399SAR/mo

3 locations · 3 users

+ Email, NFC tap-card & bulk campaigns
Google, Facebook & TripAdvisor monitoring
Inbox with assignment & internal notes
500 AI replies/month + brand-voice control
Full automation sequences & reminders
+7 more features

Start free trial

Agency

Multi-location businesses and agencies.

SAR 999SAR/mo

Unlimited locations & users

+ API-triggered send campaigns
+ Custom review sources
Cross-location inbox view
Unlimited AI replies + per-client voices
Conditional automation workflows
+7 more features

Contact sales

All plans include a 14-day free trial. Cancel anytime. Compare all features →

FAQ

Frequently asked questions

See all FAQs

Collect more5-star Google reviews — after every visit