One loop, fully automated
Collect, route, and manage every review from a single dashboard.
Review requests
Automatically ask customers for reviews by SMS and email.
Perfect timing
Requests go out right after the visit, when it's fresh.
SMS and email
Reach customers on the channel they actually read.
Smart routing
Happy customers go to Google; unhappy ones to you.
Fully automated
Set it once and requests send themselves.
Review management
Read, reply, and resolve every review in one inbox.
One inbox
Google reviews and private feedback side by side.
Reply faster
Respond to Google reviews directly from sadakom.
Resolve issues
Turn a complaint into a fixed problem and a happy customer.
Stay on top
Real-time alerts when a review needs attention.
Google integration
Sync and reply to Google reviews directly.
Real-time sync
New Google reviews appear in sadakom automatically.
Route to Google
Send happy customers straight to your Google profile.
Reply in one place
Respond to Google reviews directly from your inbox.
Track your rating
Watch your Google rating grow over time.
Analytics
Track ratings, response rates, and trends over time.
4.5★
average Google Maps rating gain in the first 90 days
95%
of tracked locations improved their rating trend
SMS campaigns
Reach customers on the channel they actually read.
98%
of review-request SMS are opened by customers
Fires automatically after every visit
When a booking or visit closes, Sadakom sends the review request on its own. No spreadsheets, no reminders to send yourself.
2min
average time from checkout to a sent review request
Private feedback
Catch unhappy customers before they post publicly.
A review is posted
Sadakom continuously monitors your connected Google Business Profile for new reviews.
You get alerted
An instant notification tells you the rating and content so nothing slips by.
You respond fast
Reply from the dashboard, or step in privately when a customer is unhappy.
30sec
average time to alert you when a new review lands
100%
of negative reviews answered the same day
The flow
Three steps to a stronger reputation
Request
Send a review request after every customer visit.
Route
Happy customers go to Google; unhappy ones come to you.
Grow
Watch your rating and review count climb.
Works with Google, SMS, and email out of the box.
FAQ
Common questions
How does sadakom collect reviews?
By sending automated SMS and email requests after each visit.
Does it work with Google?
Yes — sync and reply to Google reviews directly.
Can I stop negative reviews?
Unhappy customers are routed to private feedback so you can fix issues first.
Do customers need an app?
No — they just tap a link in the message.
How fast can I start?
You can send your first request in minutes.