The challenge
Why managing reviews for multiple clients gets messy fast
Running review requests for one client by hand is manageable — doing it for ten clients with separate logins, templates, and reports quickly turns into an operations problem.
01
Every client means another login to juggle
Switching between separate accounts, passwords, and dashboards for each client eats hours your team could spend on strategy.
02
Proving results to clients takes manual work every month
Pulling screenshots and numbers together for a monthly client report is slow, and it's easy for the story to look inconsistent from one client deck to the next.
03
Clients see the tool, not your agency's brand
Without white-labeling, the platform's name is what your client sees every day — not the agency they're actually paying.
04
Onboarding a new client shouldn't take a week
Setting up review requests, templates, and reporting from scratch for every new client slows down how fast an agency can take on business.
How Sadakom helps
One login, every client, your brand on top
Sadakom lets an agency run automated review requests, replies, and reporting for every client from a single account — presented under your own brand.
Automated review requests, per client
Set up once per client, then let requests go out automatically for every one of their customers.
One inbox across every account
Switch between client businesses in a click instead of logging in and out of separate tools.
Reporting that proves your value
Show each client exactly how many reviews, and how much rating growth, your agency drove for them.
SMS automation your clients don't have to touch
Every client's review requests run on autopilot once the campaign is set up — no daily manual sending.
Why it works
Built for agencies
One account, every client
Switch between client businesses in a click.
White-label ready
Put your brand on the experience your clients see.
Prove your value
Reports show the reviews and ratings you drove.
Scale effortlessly
Add new clients without adding overhead.
In practice
How agencies use Sadakom
Three moments in an agency's workflow where a single platform replaces a stack of spreadsheets and separate logins.
Scenario 01
Onboarding a new client
An agency signs a new salon client and sets up their review-request flow and message templates in one sitting, under the agency's own brand.
Scenario 02
The monthly client report
At the end of the month, an account manager exports each client's review growth and rating trend into a report that proves the retainer is working.
Scenario 03
Switching between client accounts
A team member handling five restaurant clients moves between each business's inbox and dashboard from one login, without re-entering credentials.
Why it matters
Why review growth is what keeps a retainer client
Clients renew agency contracts when they can see a number moving in the right direction — a rising Google rating is one of the clearest, easiest-to-explain results an agency can point to.
It's a result clients understand instantly
Unlike impressions or reach, a star rating and review count need no explanation — clients see it and understand it's working.
Reputation work compounds, unlike a single campaign
Every review collected stays visible for years, giving the agency's work a lasting result to point back to.
It differentiates a full-service agency
Offering reputation management alongside marketing turns a single-service vendor into a broader growth partner.
It's easy to demonstrate in a pitch
A before-and-after rating chart is one of the simplest ways to win a new client during a sales conversation.
How it works
How it works for agencies
- 1
Add a client
Create a new business under your agency account and set up its branding in minutes.
- 2
Automate their requests
Set up SMS and email review-request campaigns once, in the client's brand voice, in Arabic or English.
- 3
Manage replies from one inbox
Respond to every client's Google reviews without leaving your agency's Sadakom account.
- 4
Report the results
Export each client's rating growth and review volume into a report that shows the value of your retainer.
Built for you
Features agencies actually use
Multi-client management
Every client is a separate business under one agency login, switchable in a click.
Manage ten clients as easily as one, without ten sets of credentials.
Arabic, English, and Gulf-dialect messaging
Set each client's review requests in the tone and language mix that fits their audience.
Deliver GCC-ready messaging for every client without writing translations from scratch each time.
AI-powered reply suggestions
Draft on-brand replies to every client's reviews in seconds, ready for a team member to approve.
Keep response times low across every account without hiring a reply writer for each client.
White-label ready
Present the review-request experience and dashboard under your own agency brand.
Clients see your agency's name doing the work, reinforcing the value of the retainer.
Exportable client reports
Pull review counts, rating trends, and response rates per client into a shareable report.
Turn a routine check-in call into a data-backed case for renewal.
The toolkit
Everything under one login
Review requests
Automatically ask customers for reviews by SMS and email.
Review management
Read, reply, and resolve every review in one inbox.
Analytics
Track ratings, response rates, and trends over time.
Google integration
Sync and reply to Google reviews directly.
SMS campaigns
Reach customers where they read — the text message.
FAQ
Agency FAQ
Can I manage multiple clients?
Yes — every client is a separate business under one login.
Is it white-label?
You can present the platform under your own brand.
Can I export client reports?
Yes — share review and rating reports with each client.
Can I add clients as I win new business?
Yes — add a new client business in minutes and start their review-request campaign the same day.
Is reporting per client or combined?
Both — pull a report for a single client to share with them, or view performance across your whole book of business.
Can team members have different access per client?
Yes — control which team members can access which client accounts under your agency login.
Does white-labeling apply to messages clients' customers see too?
Yes — review-request messages and landing pages carry your client's brand, not Sadakom's or your agency's name.
Is this priced per client or per agency?
Agency plans are built around multi-location and multi-client use — check the pricing page for the tier that fits your client count.